What You Need to Know About Fire and Burn Hazards
Introduction
In a significant safety announcement, Anker Innovations has recalled over 1.1 million Anker PowerCore 10000 power banks (Model A1263) due to fire and burn hazards15. The U.S. Consumer Product Safety Commission (CPSC) issued the recall on June 12, 2025, following 19 reports of fires and explosions, including two minor burn injuries and over $60,000 in property damage19.
If you own an Anker power bank, it’s crucial to check whether your device is part of this recall. This article provides a detailed breakdown of the affected models, how to verify if your device is included, and the steps to claim a free replacement or refund.
Why Was the Anker Power Bank Recalled?
The recall affects Anker PowerCore 10000 power banks (Model A1263) due to a defective lithium-ion battery that can overheat, leading to melting plastic, smoke, and fire hazards18. These power banks were sold between June 2016 and December 2022 through major online retailers, including Amazon, eBay, Newegg, and Anker’s official website29.
The Anker power bank recall follows multiple incidents where units caught fire or exploded, causing property damage and minor injuries. Anker has urged consumers to stop using the recalled devices immediately and follow the proper disposal and replacement process11.
How to Check if Your Anker Power Bank Is Recalled
To determine if your Anker power bank is part of the recall:
- Locate the model number – Check the bottom of the device for “Anker PowerCore 10000” and Model A1263.
- Verify the serial number – Visit Anker’s official recall page (www.anker.com/product-recalls) to confirm if your unit is affected111.
- Look for manufacturing dates – The recall covers units manufactured between January 2016 and October 201911.
If your device matches these criteria, stop using it immediately and follow Anker’s recall process.
What to Do if Your Anker Power Bank Is Recalled
Anker is offering two remedies for affected customers:
- Free Replacement – Customers can receive a new Anker power bank (Model A1388) with upgraded features, including a USB-C lanyard and charge level display10.
- $30 Gift Card – Alternatively, users can opt for a $30 Anker gift card (the original retail price was around $27).
Steps to Claim Your Replacement or Refund:
- Submit a photo of the recalled power bank showing:
- Model & serial number
- Your name & date
- The word “RECALLED” written in permanent marker.
- Confirm proper disposal of the defective unit at a certified lithium-ion battery recycling facility811.
- No receipt required, though it may speed up the process1.
How to Safely Dispose of a Recalled Anker Power Bank
DO NOT throw the recalled Anker power bank in the trash or regular recycling bins. Lithium-ion batteries pose a serious fire risk if improperly discarded. Instead:
✔ Take it to a household hazardous waste (HHW) facility – Contact your local center to confirm they accept recalled lithium-ion batteries1.
✔ Use EPA-approved recycling locations – Visit www.epa.gov/recycle/used-lithium-ion-batteries for disposal sites3.
✔ Avoid retail drop-off bins – Many stores (e.g., Home Depot, Best Buy) do not accept recalled batteries1.
Other Anker Power Bank Recalls to Be Aware Of
While the Anker PowerCore 10000 (A1263) is the primary recall, other models have also been flagged:
- Anker 535 Power Bank (PowerCore 20K, Model A1366) – Overheating and fire risks3.
- Anker 334 MagGo 10K & 321 Power Bank (5K) – Similar safety concerns5.
If you own any of these models, check Anker’s recall page for updates.
Where Were the Recalled Anker Power Banks Sold?
The affected Anker power banks were sold online at:
- Amazon (2016–2022)
- eBay
- Newegg
- Anker’s official website.
If you purchased one from these retailers, verify your model number immediately.
Anker Power Bank Recall: Key Takeaways
- Stop using recalled Anker PowerCore 10000 (A1263) power banks.
- Check your model & serial number at www.anker.com/product-recalls.
- Submit a recall claim for a free replacement or $30 gift card.
- Dispose of the defective unit safely at a certified facility.
- Monitor for other Anker recalls, including the 535 Power Bank (A1366).
Final Thoughts
The Anker power bank recall highlights the importance of battery safety, especially with lithium-ion devices. If you own an affected model, act now to prevent potential fires or injuries. Stay updated by following the CPSC (www.cpsc.gov) and Anker’s official announcements.
For further assistance, contact Anker Support at:
📞 1-800-988-7973 (6 a.m.–5 p.m. PT, Mon–Fri)
📧 support@anker.com (Subject: “Anker A1263 Recall”).
By taking these steps, you can ensure your safety and receive a replacement power bank without hassle.
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